Laser engraving is a precise method, using a laser beam to burn a design into a surface, creating a permanent mark.

It’s a durable and detailed way to personalise jewellery.

Engraved jewellery cannot be returned as they are personalised items, for further information, please refer to our Returns Policy.

We use Solid Sterling Silver and 18k Gold Vermeil for our Engravable Jewellery Range.

Solid Sterling Silver

Made from 92.5% pure silver, our solid sterling silver pieces are reinforced with an electroplated layer for enhanced durability. Naturally waterproof, sterling silver is designed to withstand everyday exposure to water without damage.

18k Gold Vermeil

Crafted with 2.5 microns of 18K gold plating over sterling silver, our gold vermeil jewellery is reinforced with an electroplated layer for enhanced durability.

Our process is simple!

Choose your jewellery and material type, design your message or image, and our in house engraving team, will bring your vision to life.

Please note that your engraved jewellery may feature small flecks or scratches due to the handcrafted nature of the engraving process.

Once your piece is finalised, we pack it up and ship it to you.

Due to high demand, please allow a two-week production time for your bespoke piece.

We offer three font options for engraving: Pirata One, Pinyon Script, and Roboto.

The character limit varies by jewellery piece, you can find this information in each product listing.

Please note that spaces, full stops, and other punctuation count as one character.

The final engraving colour may vary slightly due to factors like font thickness, design detail, and depth.

The preview is a guide only and not an exact final version. Our engraving team, may make small adjustments to ensure the best possible result and perfect alignment.

You can customise your design, but our engraving team, will make the final call to ensure your piece perfectly centred and polished.

Some possible variations include:

Text Size & Placement – Ensuring the engraving is well proportioned and centred.

Symbol or Design Adjustments – Modifying small elements to enhance clarity and aesthetics.

Spacing & Alignment – Perfecting the balance of your design for a clean, professional finish.

Our team will fine tune your engraving to make sure your piece looks best.

You can engrave simple line images on your jewellery, such as minimalistic designs or basic outlines. Highly detailed or shaded images may not engrave clearly.

Please review our Do’s & Don’ts to ensure your design meets our engraving standards. If your image is too complex, our engraving team will reach out to you via email.

In the product listing, you'll find an upload image section where you can attach your file.

Please ensure your file is in PNG or JPG format - for more details, review our Do’s & Don’ts.

Yes, you can have both sides of your necklace engrave, this will incur an additional cost of $20.

Unfortunately, we do not accept personal jewellery for engraving. It requires specific materials to ensure the engraving turns out perfectly, and we can't guarantee the result on items we aren’t familiar with.

If you forget to engrave your jewellery, don’t worry! Please contact our customer service representative as soon as possible at customerservice@botanicalh2o.com.au.

We’ll do our best to assist you and make any necessary adjustments before your order is processed.

Solid Sterling Silver

Yes! Sterling Silver is naturally waterproof, and is designed to withstand everyday exposure to water without damage.

Gold Vermeil

Gold Vermeil is water-resistant, it is not waterproof, and prolonged exposure to moisture can affect its appearance. Over time, air pollution, moisture, and sulphur-containing substances may cause surface changes, but as long as the plating remains intact, its shine can be restored.

To preserve its finish, remove your jewellery before swimming, bathing, or showering, and apply lotions and perfumes well in advance of wearing it. Contact with cosmetics and perfumes can cause damage, so it's best to minimise exposure. When not in use, store your jewellery in a dry, airtight container to help maintain its beauty.