Perths fave witchy one stop shop
Discover Our Boutique
Welcome to our little witchy home on the Mandurah foreshore. This is where it all comes to life, our crystal jewellery of course, but so much more than that too.
Come and have a wander. You'll find our jewellery front and centre, plus shelves of raw and tumbled crystals, candles, tarot, incense and all the apothecary bits for your altar. We've got books and journals if you're deepening your practice, wind chimes, and honestly a whole lot of lovely things you didn't know you needed. It's part jewellery boutique, part crystal shop, part apothecary, basically everything that makes your spiritual heart happy, all under one roof.
Our permanent jewellery station is here too, so you can leave with a little keepsake that never comes off.
Our team are here if you want a hand with anything, but half the magic is letting the right crystal find you on its own. It usually does.
Botanical H2o Boutique
Shop 12 / 38 Mandurah Terrace, Mandurah WA 6210
Open daily, 9:30am – 4:00pm
customerservice@botanicalh2o.com.au
How to get to
Botanical H2o Boutique
Jewels that Journey with You
Permanent Jewellery
There's something really special about a piece you never have to take off. Our permanent jewellery is a custom-fitted bracelet or anklet we weld right onto you, no clasp, just a little keepsake that stays with you through everything.
Some people come in for themselves, to mark a moment or a season of their life. Others come in together and get matching pieces, for a friendship, a mum and daughter, the person they love. Whatever brings you in, you'll leave with something that's genuinely yours and the memory of making it.
Available every day at the boutique
bookings@botanicalh2o.com.au
Boutique FAQ
What can I find at the boutique?
Loads! We're part jewellery boutique, part crystal shop, part apothecary. You'll find our full crystal jewellery range, raw and tumbled crystals, candles, tarot, incense, books, journals, wind chimes and all sorts of bits for your altar and your practice. We also do permanent jewellery appointments, gift cards and we'll wrap anything up gift-ready while you're here.
Is everything online available in-store too?
Not always, our in-store range and our online range don't match exactly, since stock moves between the two. So if there's a specific piece you've got your heart set on, the safest bet is to order it online and choose in-store pickup, and we'll have it waiting for you when you come in.
Is there parking nearby?
Yes! There's street parking right along Mandurah Terrace and the surrounding streets, plus a few more options just a short walk away.
Do I need an appointment to visit?
Not at all, walk in any time, we'd love to see you. We're open every day, 9:30am to 4:00pm. The only thing you'll want to book ahead for is permanent jewellery, and you can do that here.
Can I buy online and pick up in-store?
Yes! Just choose in-store pickup at checkout and your order will be ready within 3 business days. We'll email you when it's ready to collect, and just pop in within 5 business days of that email. Pickup is from our Mandurah boutique only, Shop 12/38 Mandurah Terrace.
Can I return something I bought in-store?
Sale items are final, and anything custom or personalised (like engraved pieces) is made just for you, so those can't be returned. Everything else needs to come back unworn and in its original condition. We don't do change-of-mind refunds, but we're happy to sort you store credit where it applies. For online orders, our online returns policy has you covered.
Permanent Jewellery FAQ
Where can I get my Permanent Jewellery done?
First things first! Book your appointment here
📍 Location:
Botanical H2o – The Boutique
Shop 11/12, 38 Mandurah Terrace
Mandurah WA 6210
Please arrive 5-10 minutes early
What do I do if my Permanent Jewellery gets damaged?
We offer a 30-day warranty on all permanent jewellery pieces and are able to replace at no cost your chain/jump ring if it has stretched or come apart if:
✔️ you are still in possession of the chain
✔️ it was not intentionally damaged / pulled
✔️ you can provide us the proof of purchase
✔️ you have followed the care instructions provided on the day and disclosed on our website
Outside of the 30-days warranty, there will be a $20 charge to replace a damaged jump ring or shorten your permanent jewellery piece
You will have to purchase a new chain if you need to lengthen your permanent bracelet/anklet.
If discolouration occurs within the 30-days warranty, your chain will be inspected by our jeweller to determine if the care instructions were followed thoroughly and if you will be eligible for an exchange / credit.
Can anyone get Permanent Jewellery?
Permanent Jewellery is not recommended for individuals who have a pacemaker because of the welding process.
If you are under 16, a parent or guardian must attend and sign the waiver on your behalf.
Is Permanent Jewellery waterproof?
Yes! Our Permanent Jewellery is made using 14k Gold Filled and Solid Sterling Silver chains, meaning you can wear your bracelet or another soldered piece every day, even in water!
Visit our Jewellery Care Instructions
Does the process hurt?
Getting permanent jewellery is painless because the process does not involve piercing or breaking the skin.
Permanent jewellery is created by measuring and soldering a chain directly to your chosen size.
What do I do if I need to take my Permanent Jewellery off?
It’s really easy! Just cut the chain at the jump ring and store it safely in a bag.
If you need it back, book a re-weld appointment with us and we’ll reattach your chain for you.
Can I add charms to my Permanent Jewellery?
Yes! We have a selection of crystal pendants and charms at our boutique if you’d like to personalise your jewellery. These are waterproof too!
Do I need to pay a deposit?
Yes. A $50 non-refundable deposit is required when booking. The remaining balance is paid in-store on the day.
Can I reschedule my appointment?
Yes, appointments can be rescheduled up to 24 hours before your booking time. If you don’t attend or fail to reschedule within 24 hours, your $50 deposit will be forfeited.
How long is each appointment?
Each appointment is 20 minutes. We allow a 5-minute grace period. After this, your appointment may need to be rescheduled, subject to availability.
Can I book for more than one person?
Yes, but each person requires their own 20-minute appointment.
Do I need to remove it at airport security?
No, permanent jewellery does not need to be removed at airport security.
Do you offer refunds or exchanges?
No. All permanent jewellery is custom-fit and non-refundable/non-exchangeable for change of mind.
Is there a warranty?
Yes, we offer a 30-day warranty.
Replacement of the chain or jump ring at no cost if:
- You still have the chain
- It wasn’t intentionally damaged
- Proof of purchase is provided
- Care instructions were followed
A $20 fee applies for jump ring replacement or shortening after 30 days.
Who can I contact for more information?
Please email customerservice@botanicalh2o.com.au